AI and automation
AI that moves real work forward.
AI and automation is the design of software that understands information, moves work between systems and helps people complete repetitive tasks safely. Pali builds assistants grounded in your data, document and invoice extraction, WhatsApp and email workflows, and internal tools from RM 1,500. A typical starting scope takes 2 weeks after the Discovery Sprint.
How much does AI and automation cost?
| Option | What you get | Price | Price it |
|---|---|---|---|
| AI and automation | One workflow that runs by itself, end to end. | From RM 1,500 | Price it |
- AI and automationFrom RM 1,500
One workflow that runs by itself, end to end.
Price it
Starting points, final quote after scoping. No SST is charged.See full pricing
What can AI and automation build for an SME?
- AI assistants that answer from your approved company data and documents
- Document and invoice extraction with review before records are accepted
- WhatsApp and email workflows for reminders, updates and follow-ups
- Internal tools that join forms, approvals, records and existing systems
How is company data handled?
The system is designed around PDPA data minimisation, clear access controls and the smallest data flow the job needs. Local-first storage and processing options are available where the workflow supports them.
Client data is not used to train a model. External AI, messaging and hosting services are disclosed before the build, and their usage fees pass through at cost.
How long does an AI automation take to build?
The published starting scope takes about 2 weeks. More workflows, higher volume, extra tools, human approval queues and bilingual handling add time, and the calculator shows the effect before the fixed quote.
Where does human review fit?
High-impact actions can stop in an approval queue before anything is sent, filed or changed. The goal is useful automation with an accountable person still in control.
How does an automation project start?
It starts with a 5-day Discovery Sprint at RM 300. Pali maps the current process, the data and failure cases, then delivers a prototype, architecture and fixed quote. The Sprint fee is credited if you proceed.
Which public products show related systems work?
Questions about this service
Can an AI assistant use our own documents?
Yes. It can retrieve answers from an approved document set or database, with access controls and source links where the workflow needs them.
Will client data be used to train an AI model?
No. Client data is used only to run the agreed workflow. Any external AI provider and its data terms are disclosed before the build.
Can processing stay local?
Local-first options are available where the workflow and model support them. The Discovery Sprint records what stays on your device or server and what, if anything, leaves it.
Can you automate WhatsApp and email?
Yes, where the business has the required provider accounts and message permissions. Provider and message fees are paid by you at cost.
How much does an automation start from?
A fixed-scope AI and automation build starts from RM 1,500. The final quote follows the Discovery Sprint and depends on workflows, tools, volume, approval and language needs. No SST is charged.
What happens after launch?
Every project includes a free 30-day launch warranty: bug fixes in the delivered scope, at no charge. Ongoing monitoring, fixes and changes can continue on Maintain or Develop.
How do I start?
Get a price in two minutes, or talk it through on a free call.



